What AI intake should collect
A law firm receptionist should capture the caller's name, phone, email, practice area, basic matter description, urgency, location, and preferred callback time.
Routing matters
Not every caller needs the same next step. Zenvori can route urgent or qualified calls, collect callback requests, and prepare summaries so staff can follow up with context.
Professional first impression
Callers looking for legal help want to feel heard. A calm intake flow can make the firm feel responsive even outside normal office hours.
Manual build first
Zenvori currently builds each receptionist manually after purchase. That lets the intake questions, transfer rules, practice areas, and summary destinations match the firm's real process.